Guest services
Your digital guest guide
Everything for your stay. The front desk is here for you around the clock: +43 1 90 265.
Everything at a glance
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Free Wi-Fi
Network “Zeitgeist,” no password.
How to connect → -
Contactless check-out
Pay for your room securely online and check out.
Go to check-out → -
Frequently asked questions
Garage, breakfast, laundry, outlets, sauna: from A to Z.
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Hours
Frannys, Pergola, fitness, sauna, garden, massage.
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TV & radio
The channel list for your room.
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Room services
Would you like to skip room cleaning or request a TEMPUR pillow? The front desk is available 24 hours a day: +43 1 90 265.
Tea and coffee
In your room
- Kettle, tea set, and fridge from the Deluxe category up
- JULIUS MEINL coffee machine with FAIRTRADE capsules from Prestige up
- Rent a fridge or coffee machine at the front desk for a fee, subject to availability
Opt out of room cleaning
€5
Pergola voucher
Saving resources together
- Let the front desk know on your arrival day
- On day 4, fresh towels and an emptied trash can
- One voucher per room and stay
- Redeemable at the restaurant, café & bar Pergola
TEMPUR pillows
Free
subject to availability
For even sweeter dreams
- Just ask at the front desk
- Around the clock, can’t be reserved in advance
For companies & meetings
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Corporate guests
A fixed rate and free cancellation for your company.
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Mezzanin service
Wi-Fi “Mezza,” ClickShare, a whiteboard, and getting around the hotel for your meeting.
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Tips from the hotel

A luggage rack gone astray
Why a few things in your room are placed differently than in a typical hotel room.
Zeitgeist Secret No. 07 →