Imprint & GTC

ZEITGEIST HOTELBETRIEBS GMBH
Sonnwendgasse 15, A-1100 Wien
Tel: +43 1 90 265 0
Fax: +43 1 90 265 800
E-Mail:

VAT number: ATU67104812
Commercial register court: Vienna Commercial Court
Company register number: FN 377643 h

Owner: Kolm & Partner GmbH

Geschäftsführer: Mag. (FH) Gerald Kolm
Managing Director, General Manager: Mag. (FH) Gerald Kolm

GENERAL TERMS AND CONDITIONS
Business segment: Hotel industry
The General Austrian Hotel Contract Terms and Conditions 2006 shall apply to all areas not separately identified in the Hotel Zeitgeist Vienna GTC.

You can find the garage rules here.

BANK DETAILS
Oberbank AG
BIC: OBKLAT2L
IBAN: AT23 1500 0043 2102 1158

DISCLAIMER

We assume no liability and have no influence on the design and content of externally linked pages. The operators of these websites are solely responsible for their content.

COPYRIGHT & LEGAL NOTICE

With regard to the technical characteristics of the Internet, no guarantee can be given for the authenticity, correctness and completeness of the information provided on the Internet. Nor is any guarantee given for the availability or operation of the website in question and its contents.

Any liability for direct, indirect or other damages, regardless of their cause, arising from the use or unavailability of the data and information on this website is excluded to the extent permitted by law.

The content of this website is protected by copyright. The information is intended for personal use only. Any further use, in particular storage in databases, duplication and any form of commercial use and disclosure to third parties – even in part or in revised form – is prohibited without the consent of the company.

Mandatory information according to Regulation (EU) No. 524/2013 of the European Parliament and of the Council:
Information on online dispute resolution pursuant to Art. 14 para. 1 ODR REGULATION: The EU Commission offers the possibility of online dispute resolution on a platform operated by it (so-called “ODR platform”). The ODR platform can serve as a contact point for the out-of-court settlement of disputes arising from online sales contracts or service contracts. This platform can be reached via the external link http://ec.europa.eu/consumers/odr.

DISPUTE RESOLUTION

Consumers have the option of submitting complaints to the EU’s online dispute resolution platform: https://www.ec.europa.eu/consumers/odr
You are also welcome to submit your complaint directly to us at the following email address: .

PRIVACY POLICY

You can find full details of our privacy policy at zeitgeist-vienna.com/privacy.

Cookie	Duration	Description
cL_xxx		Revmac LTD / AVVIO (Irland) cookie consent level
crm		Revmac LTD / AVVIO (Ireland) Encrypted data relating to an avvio CRM session (logged in status, visits, etc)
CSSID		Revmac LTD / AVVIO (Ireland) consumer-side sessionID. Mandatory for the correct functioning of the booking engine

Cookie	Duration	Description
avvio_lisearch		Revmac LTD / AVVIO (Ireland) Plaintext cookie updated with each checkin search. Used to personalise quickbooks and other aspects of the booking engine for returning customers that have previously indicated a preferred date
avvioadmin		Revmac LTD / AVVIO (Ireland) Avvio/1\|0 indicating if you are a user that is browsing the consumer-side after having visited the admin-side (hotel users only - used to allow access to otherwise protected rates without extra authentication)
incap_ses_869_2454396		The Hotel Network (Spain) Incapsula Distributed-Denial-of-Service attack Protection and Web Application Firewall: cookie for linking certain sessions to a specific visitor (visitor representing a specific computer). In order to identify clients that have already visited Incapsula.
nlbi_2454396		The Hotels Network (Spain) Incapsula DDoS Protection and Web Application Firewall: load-balancing cookie from Hotelsnetwork to ensure that requests by a client are sent to the same origin server.
visid_incap_2454396		The Hotels Network (Spain) Incapsula Distributed-Denial-of-Service attack Protection and Web Application Firewall: cookie from Hotelsnetwork for linking certain sessions to a specific visitor (visitor representing a specific computer). In order to identify clients that have already visited Incapsula. The only cookie that is persistent for the duration of 12 months.
wp-wpml_current_language		WPML/ Stores the users current language setting

Cookie	Duration	Description
__thn_ss		The Hotels Network (Spain) Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.
_ga		Google Analytics / Google Ireland Limited (Ireland/USA) The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
_gat_objectObject		Google Analytics / Google Ireland Limited (Ireland) This cookie from Google Analytics is used to throttle the request rate and it expires after one minute
_gcl_au		Google Tag Manager / Google Ireland Limited (Ireland) Provided by Google Tag Manager to experiment advertisement efficiency of websites using their services.
_gid		Google Analytics / Google Ireland Limited (Ireland/USA) Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.
avvio_libooked		Revmac LTD / AVVIO (Ireland) Plaintext cookie updated with each booking

Cookie	Duration	Description
_fbp		Meta Platforms Inc. (Ireland) This cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website.
avvio_persp		Revmac LTD / AVVIO (Ireland) Used for Personalisation V2 (recommender engine) tracking to personalise and tailor a guests website / booking engine experience. Only a cookie ID is stored in the cookie which points to a matching record of user activity on the hotels booking engine for personalisation purposes. As a user interacts with the hotel (searches for availability on certain dates, makes booking, etc.) Avvio updates the information it has on that user for that property. This information is then used to personalise the website experience for that user if they return to the website again. Personalisation options include remembering the preferred dates of stay in the event that the user has not yet made a booking, or remembering their name and arrival date if they are a pre-stay customer seeking additional information (e.g. directions, upgrades) on the website. The data contained in avvio_persp and the data associated with that cookieID is not shared with any third parties and is used exclusively for Personalisation.
fr		Meta Platforms Inc. (Ireland) Facebook sets this cookie to show relevant advertisements to users by tracking user behaviour across the web, on sites that have Facebook pixel or Facebook social plugin.
test_cookie		doubleclick.net/ The test_cookie is set by doubleclick.net and is used to determine if the user's browser supports cookies.
thn_id		The Hotels Network (Spain) This cookie from Hotelsnetwork is created to identify the users with an unique ID formed by a hexadecimal carriage of characters. This cookie is used to be able to identify the users in their next visit to the hotels websites in the network. This cookie allows to personalize the user experience.

Urban

City

Deluxe (Plus)

Prestige

Loft

Suite

Suite with terrace

Barrier-free

Imprint & GTC

Always -15% exclusive discount

Early check-in from 2pm

*if available

Late check-out until 2pm

*if available

-50% on John Harris day passes

-20% with our Green Rates

Sonnwendgasse 15, 1100 Wien

From the airport by train in 15 minutes

3 subway stations to St. Stephens Cathedral

2 hours from Graz by car

4 hours from Munich by train

Always -15% exclusive discount

Early check-in from 2pm

*if available

Late check-out until 2pm

*if available

-50% on John Harris day passes

-20% with our Green Rates