Hotel Zeitgeist Vienna (Zeitgeist Hotelbetriebs GmbH) is working to make its website accessible in line with the Austrian Accessibility Act (Barrierefreiheitsgesetz, BaFG), as amended, and Directive (EU) 2019/882 on the accessibility requirements for products and services.

This accessibility statement applies to the following websites and their subpages:

www.zeitgeist-vienna.com

Status of compliance with the requirements

The websites named above are currently undergoing a revision phase with regard to accessibility. Based on an analysis carried out on July 11, 2025 by the web agency XD Consulting GmbH, the site is currently being adapted step by step to the legal requirements.

Ongoing measures include:

Adding alternative text (alt text) for images and graphics
Improving color contrast
Adapting keyboard navigation
Correcting structural HTML elements
Expanding labels and ARIA labels
Testing for compatibility with screen readers

The website offers PDF documents for download that are not yet accessible. If you need help with PDF documents that are not accessible, please contact us at the email address below.

External sources are used to display images and videos in the embedded links to social media (Facebook, Instagram, YouTube, Tripadvisor). In principle, we have no influence over how third parties deliver this content.

Our room booking software is provided by an external provider, Hotelpartner Management AG. It is also working to meet accessibility requirements. For this outsourced functional area, responsibility for digital accessibility lies with the provider itself.

The website is continuously updated to achieve the fullest possible accessibility.

Preparation of this statement

This statement was prepared on July 11, 2025, based on an internal assessment and an external analysis by the agency XD Consulting GmbH. The next comprehensive assessment is scheduled for July 2026.

Feedback and contact

If you notice any barriers on our websites, such as problems with operation or missing content, please contact us. We will do our best to review your feedback promptly and to fix any shortcomings.

Contact point for accessibility concerns:

Email: marketing@zeitgeist-vienna.com

Enforcement procedure

If you do not receive a satisfactory response to your inquiry, you can contact the complaints office for digital accessibility:

Austrian Research Promotion Agency (Österreichische Forschungsförderungsgesellschaft mbH, FFG)

Accessibility Office Austria (Barrierefreiheitsstelle Österreich)
https://www.ffg.at/barrierefreiheit