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Welcome to the team!

Reservation & Sales Agent (m/f/d)

We are … a creative, environmentally conscious and 100% owner-managed 4-star hotel near Vienna’s main railway station with 254 thoughtfully designed rooms and officially awarded as a family-friendly business. Our second pillar is our seminar & event location MEZZANIN Meetings & Events, newly built in 2020, with six modern rooms for up to 140 people.

We want you … if you are a friendly and positive person and a passionate host, then we look forward to getting to know you!

As our colleague in the reservation and banquet department…

· you are in close cooperation with the F&B Manager
· you take over the professional acceptance and processing of individual and group reservations as well as banquet requests
· you process no-shows
· you are responsible for answering telephone and written inquiries
· you ensure active additional sales and recommend current offers
· monitor the booking situation & control the individual segments
· you maintain the online reservation systems
· create offers, contracts and function sheets for seminars
· you have experience in reservations and banqueting
· you are familiar with the hotel software PROTEL
· you have an excellent command of German and English

What else you should know

Depending on qualifications and experience, the salary is from EUR 2,300 gross per month on a full-time basis (40 hours per week split over 5 days/week)

Your employee benefits:
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6 weeks holiday
b3lineicon|b3icon-badge-free||Badge Free
Free annual ticket of the Wiener Linien
b3lineicon|b3icon-knife-fork||Knife Fork
Free staff meal
b3lineicon|b3icon-student||Student
Training & further education: We cover your costs!
b3lineicon|b3icon-medal||Medal
Fair premium system
b3holidayicon|hl-drink||Drink
-20% discount on food and drinks
b3lineicon|b3icon-user-heart||User Heart
Family friendly company
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Christmas party, summer party and teambuilding events
b3lineicon|b3icon-gift||Gift
Sodexo vouchers for Christmas
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Free work clothes
Your employee benefits:
b3holidayicon|hl-umbrella||Umbrella
6 weeks of vacation
b3lineicon|b3icon-badge-free||Badge Free
Free Wiener Linien annual ticket
b3lineicon|b3icon-knife-fork||Knife Fork
Free lunch/dinner for our team
b3lineicon|b3icon-student||Student
Education & training: We cover your costs!
b3lineicon|b3icon-medal||Medal
Fair bonus system
b3holidayicon|hl-drink||Drink
-20% discount on food and drinks
b3lineicon|b3icon-gift||Gift
Sodexo vouchers for Christmas
b3holidayicon|hl-fireworks-04||Fireworks 04
Christmas & summer party as well as team building events
b3lineicon|b3icon-user-heart||User Heart
Family-friendly company
b3lineicon|b3icon-hanger||Hanger
Free workwear

What we do differently

– We are an employer that listens: our greatest strength is our approximately 80 employees. We think: If you like your job, you do it well. That’s why we work every day to become an even better employer. With modern and innovative ideas – such as the option of a 4-day week, flexible parental leave models or partial home office – we ensure secure jobs and apprenticeships and create an attractive environment with diverse career opportunities.

– This pays off. From free staff meals, an additional week of holiday, discounted conditions such as -20% discount on food and drinks in our local café-bar Pergola as well as discounts on accommodation for Friends & Family, regular staff events, birthday and Christmas presents, an attractive bonus system to free shirt or blouse cleaning – as our team member you are entitled to many benefits!

– We are hosts with heart and soul. Whether it’s reception, room cleaning or service – together we make sure that our guest feels at home – or even more at home.

– From our free e-fuelling stations in our garage to the photovoltaic system on the roof – for us, sustainability is not an empty concept, but everyday life. If we can actively do something for a better world, then we do it. Without ifs and buts.

– 08/15 is not for us. We want to go down more innovative paths. That’s why we are proud of our young and dynamic team, who are experts in their respective fields and deliver new and creative ideas with a love of detail and fun at work.

We are now officially a family-friendly company!

Family-friendly company award

Thus, what Zeitgeist Vienna employees have known for a long time is honoured: We provide support with regard to family and childcare issues as well as when returning to work after maternity leave thanks to flexible working time models. Should the care of relatives have to be taken over, a solution will also be found together!

Data protection is important to us: You can send us your application documents electronically to receive and manage your application and thus for the purpose of (possibly) establishing an employment relationship. The legal basis for this data processing is Art. 6 para. 1 lit. b) DSGVO. In the event of a successful application, your personal data will be stored for the duration of the employment relationship. In addition, your tax-relevant data will be archived after the end of the employment relationship within the framework of the statutory retention periods. In the event of an unsuccessful application, your personal data will be deleted in accordance with data protection regulations no later than seven months after rejection. We are happy to keep your application documents on file – but only with your express consent. Further information can be found here: Privacy policy.