Everything at a glance

Top informed from A to Z via our FAQs…

Arrival from the airport

The fastest way to reach us is not by City Airport Train (CAT): With the ÖBB-Railjet you have a direct connection between Vienna-Schwechat Airport and Vienna Central Station (journey time 15 min. / interval 30 min.). The hotel is only 300 metres away from the main station.

» Plan route

Vienna Central Station
Only 300 meters away from Zeitgeist Vienna you will find Vienna’s main railway station with many shopping facilities, connections to local and long-distance transport as well as the public transport of the “Wiener Linien”. After leaving the hotel, simply turn right and walk straight ahead along Sonnwendgasse. After a maximum of 5 minutes you will see the main station in front of you.

To get from the main station to the hotel, exit the main station via “Sonnwendgasse” and walk straight ahead across the square. Cross the shorter of the two pedestrians crossings and continue straight ahead along Sonnwendgasse until you see the Hotel Zeitgeist on your left.

Check-In & Check-Out
The times for your arrival and departure are:
Check-In from 3pm
Check-Out until 12noon

Direct bookers, i.e. guests who have booked directly with us via our website, telephone or e-mail, are exclusively offered the true 24-hour room:
– Early Check-In at 2pm (instead of 3pm)
– Late Check-Out until 2pm (instead of 12am).

You are welcome to store your luggage in our luggage depot outside these times. For a late check-out please contact the reception.

Chill- & Workout Area
In our green courtyard, sun loungers, a badminton court, a bocce court, outdoor fitness equipment, the smallest golf course in town and much more await all those seeking relaxation and exercise.

The sports equipment and yoga mats can be borrowed by all guests at the bar.

Snack machines
For a little snack in between, for late-night cravings and other culinary emergencies, you will find refreshment machines with snacks and drinks on floors 3 to 6 (room no. 325, 425, 525 and 625).
First Aid
In case of emergency, please contact the reception or dial the emergency numbers:

122 – fire brigade
133 – police
144 – ambulance
141 – emergency medical service

First aid kit and defibrillator are located at the reception.

eFueling stations

Recharge your e-car for free after your trip at one of our e-charging stations (incl. Tesla) in the underground car park. The charging stations are already included in the parking fee of € 3,40 per hour and € 22 per day.


Well rested our extensive breakfast buffet at our restaurant Frannys (2nd floor) awaits you with organic, regional & home-made delicacies, of course also in vegan & veggie.

In our local café-bar Pergola on the ground floor you can arrange your own organic breakfast from our menu.

Digital guest folder

We speak out against paper waste. That’s why you’ll find all the latest info in our digital guest folder. 

» digital guest folder

ATM and bank

You will find the nearest ATM/ cash machine at the “Oberbank”, which is in the immediate vicinity of the hotel. Turn right after leaving the hotel and walk straight ahead for 50 meters. The Oberbank branch is located on the right hand side.


You are welcome to leave your luggage at our front desk for safekeeping outside check-in and check-out times. Simply bring your bags and suitcases to the front desk, allow us to give you a numbered tag so that we later know which “little black suitcase” belongs to whom 😉 and enjoy your time in Vienna with ease and light-heartedness.


Our housekeeping staff cleans your room daily between pam and 3pm. You have the possibility to withdraw from the cleaning service at the reception. As you are doing something good for the environment (saving electricity and water), you will receive a € 5,- voucher for our Pergola bar as a small thank you.

Upon request, we will gladly bring an iron and ironing board to your room. However, you also have the option of washing, drying and ironing your laundry yourself in our guest laundry room on the 6th floor. 

Infrared, sauna & fitness
In our wellness area you will find a sauna, a relaxation room with an outdoor terrace and an infrared cabin free of charge.

The infrared cabin is in operation daily from 8am to 10pm and starts automatically as soon as you take a seat. We recommend a use of max. 20 minutes. Please wear a towel and clean the backrest and seat afterwards.

International dialling codes

Would you like to talk to your loved ones at home or do you have an urgent call to make abroad? No problem: with your room telephone you can make calls worldwide. Simply dial an additional “zero” before the country code to get out of the hotel system, and you can enter the number as usual. To Germany, for example, it would look like this: 0 0049 12345…

Internet / WiFI

Free high-speed WiFi is available throughout the hotel. There is no password: just connect to the “Zeitgeist” network and start surfing!

Bicycles (free use)

Conquer Vienna on the back of a bike and enjoy the fresh air: borrow one of our modern Zeitgeist bicycles free of charge at the reception. First come first serve!

» Route planner


Laundry room: Would you like to be flexible and wash, dry and iron your clothes yourself? Our laundry room, which can be used free of charge, is located on the 6th floor. Detergent tabs are available for € 1,- at the reception, but you are also welcome to bring your own.

Clothes cleaning: Would you like to have your clothes cleaned at the dry cleaners? You will find a laundry bag in your wardrobe, as well as a clothes list on which you can find the prices for the respective services. Please note the type and number of garments you would like to have cleaned and bring the laundry bag together with the filled out list to the reception. If you bring your dirty laundry to the reception before 9am, you will get the clothes back the same day. Otherwise on the next working day.

Mattresses & Pillows

Our super comfortable beds with selectable mattress firmness provide a wonderful night’s sleep.

On request (and subject to availability) you can get ergonomic TEMPUR pillows at the reception. This service is free of charge and cannot be pre-booked.

Public transport

The underground line U1, tram line 18 and bus 13A depart directly from Vienna’s main railway station. Tram line D and bus 69A are also in the immediate vicinity of the hotel.

To use public transport you require tickets, which have to be validated before boarding. Single tickets as well as 24h tickets are available at the reception, all other tickets can be purchased at ticket vending machines at Vienna Central Station. For quick route planning, we recommend the official app of Wiener Linien “WienMobil“, where you can also buy tickets in digital form.

» Route planner


Zeitgeist Vienna has its own underground garage with direct access to the hotel.
Cost: € 22,- per day or € 3,40 per hour.

Directly in our hotel garage you will find four e-charging stations to charge your electric vehicle. Charging is complimentary.

Duration of a full charge when the vehicle battery is completely empty: at 11 kW charging time of approx. 6-8 h.

We also offer two Tesla charging stations in our underground car park: at 22 kW charging time of approx. 3-4 h

Short-term parking zone
The 10th district, where the hotel is located, is a short term parking zone. On weekdays, you are allowed to park on the street for a maximum of three hours between 9am and 7pm. To do so, you have to buy parking tickets for €2,20 per hour at a petrol station or newsagent and place them in the windscreen. between 7pm and 9am, as well as weekends, parking on the street is free of charge.

Invoice / Payment options

You can pay the hotel bill in cash or by card. The following cards are accepted:

– EC card

– Maestro

– American Express

– MasterCard

– Visa

Diners Club

If you have any questions regarding your bill, please contact our team at reception.


A safe for valuables is available in your room closet. Inside the safe you will find instructions on how to use it.

There are several small shopping facilities in the immediate vicinity of the hotel: In the building of the Vienna Central Station there are numerous shopping opportunities from clothing to cosmetics to culinary delights. Turn right after leaving the hotel and walk straight ahead for 300 meters.

Favoritenstraße, a local traffic-reduced shopping street, is a parallel street away and contains shops such as H&M, Billa Plus and Pimkie.

More extensive shopping can be found here:
Vienna’s largest shopping street is located on Mariahilferstraße in the 7th district, accessible by bus 13A.
Shopping City Süd (SCS) in Vösendorf offers a variety of shops and is about 40 minutes away by public transport.
The designer outlet Parndorf is known for designer fashion at low prices and can be reached by public transport within about an hour.

Smart Check-In

For digital natives, and all those who would like to become one, we offer a Smart Check-In: This allows you to check in on the go or on site using a tablet – saves time, paper and long queues at our reception. Checking out and paying bills at the hotel can also be done with your smartphone. Pretty smart, isn´t it? 😉

» Smart Check-In

Sightseeing tours / Day trips
You are welcome to book offers from Vienna Sightseeing at the reception. These include e.g. Hop On / Hop Off buses, day trips to Bratislava and much more. For further guided tours, day trips and offers, you will find a tourist information at Vienna Central Station, only 300 meters from our hotel.

Our reception will gladly order a taxi for you at any time. The best-known Viennese taxi companies are Taxi 40100 and Taxi 31300.

TV channels

Find a list of our TV and Radio channels:

» TV-Programm
» Channel list

Behavior in the event of fire

If you notice smoke or fire in your room, please notify the reception by phone and leave the room immediately, close the door and take the stairs towards the exit. In case of fire, please go to the assembly point at the intersection Sonnwendgasse/Gertrude-Fröhlich-Sandner-Straße. After leaving the hotel, turn right and walk 200 meters down the street. Stop before the crossing on the pavement and wait for further instructions.

Wake-Up Call

With us you can sleep peacefully. Just tell our reception team when you want to get up – we will wake you up on time.

Book directly and secure these benefits


Always -15% exclusive discount


Early check-in from 2pm


Late check-out until 2pm


-50% on John Harris day passes


-20% with our Green Rates

Do you have any questions?

For more information about our hotel, the rooms or other offers, please contact Ela or Nina from our reservation department or our reception. We are available for you daily from 0-24 o'clock and look forward to your request!