We want you … if you are a friendly and positive person with a passion for hosting (or would like to learn from us how to become one), we would be happy to meet you!
As our colleague at the front office …
· you welcome our guests with a smile and competently carry out check-in & check-out
· you ensure with your authentic friendly manner that the guest feels welcome and understood
· you carefully book services and are responsible for the corresponding invoicing in the PMS Protel
· you assist guests and colleagues even in stressful situations
· you also handle special guest requests professionally and skillfully
· you ensure our quality standards at the reception
· you are responsible for complaint and reclamation management
· you profit 20% monthly, as well as additional 5% annual bonus on your sold upsellings
What else you should know
Depending on qualifications and experience, the salary is from EUR 1,900 gross per month on a full-time basis (40 hours per week – 5 days per week) and is subject to the collective agreement for the hotel and catering industry.